Our commitment.

We're a Melbourne crown, bridge and implant laboratory, owned and run by three dental technicians: Tony, Michael and Lou. Between them they have more than 125 years on the bench. All three trained at the Royal Dental Hospital of Melbourne alongside prosthodontists, and all three still work on cases every single day. It's, frankly, their life's work and their passion.

Since 1997 we've combined digital precision with hand-finished craftsmanship for dentists who care about what goes into their patients' mouths. We're not the cheapest and we never will be. What we are is fast, local and genuinely good at what we do, and we'd rather earn your trust on that than win it on price.

1. 1

   Speed you can plan around.

   Most cases are back with you in five days in the lab, not the seven to 10 that's become normal. That means your patient is back in the chair sooner and your appointment book runs on time. Got an urgent case? Tell us and we'll move mountains to meet it.

2. 2

   Senior expertise on every case.

   Your work isn't passed down a production line. Our directors are senior ceramists and an implant specialist who still work at the bench, and they set the standard every case is checked against before it leaves us.

3. 3

   Made in Melbourne. Never sent overseas.

   Every restoration is made in our Kew East lab using products entered in the Australian Register of Therapeutic Goods, by people you can call by name. You'll always know where your patient's work was made and exactly what's in it.

4. 4

   A lab you can bring your patient to.

   Our in-house surgery is available free for consultations and try-ins, with you, your patient and the technician in the same room. Colour and fit are confirmed before insert, so there's less adjusting chairside and fewer surprises. Very few labs offer this.

5. 5

   Implants, done properly.

   From a single implant crown to complex full-arch restorations, our implant specialist works with you from planning through to delivery.

6. 6

   Easy to send to.

   Send intraoral scans or conventional impressions, whichever suits your practice. Our in-house CAD/CAM keeps quality and timing in our hands, and our free courier handles pick-up and delivery.

7. 7

   Straight answers, early warnings.

   Call and we'll call you back the same day. Email and you'll have a reply within the day. Either way, you'll be talking to a technician who knows your case and can help with treatment planning, material choice or troubleshooting. If we spot an issue, you'll hear it from us first, clearly and early, not discover it in the chair.

Put simply, you're never on your own with a case. We work as an extension of your practice, standing beside you from treatment plan to final restoration so you can treat with confidence.

We do precise work at a distance, built on an impression or scan we never saw taken. Occasionally a case will need adjusting. That's the reality of the work.

What matters is what happens next. We don't leave you holding it. We'll solve it with you the fastest, easiest way we can, whatever that takes: a remake prioritised, a technician on the phone, something brought to your door. Every restoration is backed by our written warranty. Our job is to make sure you and your patient come out of it well.

A real partnership runs both ways. To do our best work for you, we ask that you:

• Send accurate impressions or scans and clear instructions. They're what the whole case is built on.
• Share shade notes and photos or bring your patient in for a shade consultation on aesthetic cases.
• Tell us early when something isn't right, so we can fix it before it becomes a bigger problem.
• Give us honest feedback on what's working and what isn't. It's how we keep getting better for you.
• Let us know when your volumes are changing, so we can resource to support you.
• Treat us as partners in your patient's outcome, the same way we treat you.

We'd love the opportunity to connect. Whether you have one case or a hundred, try us on your next one. We'd like to earn a place on your bench.

Call 03 9859 7300 · Email smile@bioartdental.com.au · Unit 1, 828 High Street, Kew East VIC 3102